For Schools With an SIS Integration
If your school uses an integration, all name changes must be made in your SIS first to ensure proper syncing with Operoo.
❗️Important Note: Changes made directly in Forms&Flows will be overwritten during the next sync if not updated in your SIS first.
For schools using the NYCDOE integration:
- Correct the student's name in ATS (Automate The Schools)
- Generate and upload a new RCON and RESI file containing the corrected name to trigger a sync
💡 Detailed instructions for uploading files and triggering a sync can be found here.
For Schools Without Integration
If your school does not use a Student Information System (SIS) integration, you'll need to update names via spreadsheet import:
- Go to the Add menu
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Select Import Students (or modify existing)
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Download and complete the spreadsheet template with the following information:
- Student ID: Must match the Forms&Flows ID exactly as it appears on the student's profile
- First Name
- Last Name
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Review and upload the completed spreadsheet following the on-screen instructions.For more information on how to import student contacts, click here.
If you encounter any issues or have questions about your specific integration, please contact our support team for assistance.