We’re excited to introduce a refreshed Messaging page designed to enhance your experience with clearer insights, smoother interactions, and better email deliverability.
1. Smoother Status Updates
No more flickering or visual glitches! Status updates now transition seamlessly for a clean, professional look and feel.
2. New Message Statuses
We’ve expanded the list of message statuses to provide more context at a glance:
Complaint – When a recipient marks the message as spam.
Out of Office – Automatically applied if the recipient has an auto-reply enabled.
Delay – Indicates that a message is delayed due to external factors.
3. Enhanced Error Messaging
If a message isn’t delivered, you’ll now see clearer and more informative error messages to help you quickly understand what went wrong.
4. Cleaner Layout
We’ve improved the overall layout to make it easier to navigate and understand message activity.
5. Improved Deliverability
All delivered emails are now fully authenticated with SPF, DKIM, and DMARC protocols — ensuring higher deliverability rates and stronger protection against spoofing.
⚠️ Note: These improvements will be applied to new messages in the future. Older emails will not be updated or retroactively display the new statuses or layout changes.
Click on the Message Centre icon on the side navigation strip.