Integration
Updating the "Source of permissions for Contacts (parents/guardians) on Student Records" (Wonde UK schools only)
For Group Edition This guidance and process is only applicable to UK schools who use Group Edition and sync their data via Wonde. If you have any questions on either option, please contact the Operoo Support Team. In Operoo there are two types of ...
Not using Custom eSD Endpoints
For Group Edition What does ‘not using Custom eSD Endpoints’ mean? When a district chooses to not use Custom eSD Endpoints that means they would like Pre-Enrolled students to sync from eSchoolData (eSD) to Operoo only once they have accepted the ...
How does a school organise integration setup with Wonde (Community Edition)
For Community Edition Wonde serves as the intermediary for Operoo to set up its integration with your School Management system. Your school needs to notify their Operoo team member (Support /Sales/ CSM) that they’d like to organize integration ...
How to set up an email Trigger to notify your IT if your sync does not complete successfully
For Group Edition Administrators can set up a General Trigger so that if a sync with an external MIS/SIS does not complete successfully, an email can be sent to any address informing a specific staff member so they can fix the issue. This means there ...
Syncing Pre-Admission students from Wonde
For Group and Community Editions Important: This article is for Australian and UK schools only. Depending on the MIS/SIS, Australian and UK schools using Wonde to sync their data to Operoo can also sync their pre-admissions students, and ...
Changing the Configurations in Operoo so that parents and carers permissions are set via the sync using attributes in SIMS instead of the relationship contact type
For Group Edition Please note: Operoo will no longer support new versions of SIMS after July 31, 2023. Specifically, this will end support for the integration between Operoo and SIMS. If you are using the 2-way SyncMonkey integration, please contact ...
Wonde-Integris Integration - Parents with multiple children have multiple accounts
Parents with multiple children will have multiple user logins despite having the same details. This is normal and expected behaviour and is caused by the limitations of Integris. Wonde's response: "This is an historical difference with Integris and ...
Migrating from one integration type to another
Community and Group Editions DANGER: These instruction are only to be used after consulting with your Operoo Customer Success Manager 1. Run “Manual Objects Report” and save the results 2. Stop the current sync ...
SIMS Pre-Admission eForm Templates - Guidance for SIMS Schools
For Group Edition Please note: Operoo will no longer support new versions of SIMS after July 31, 2023. Specifically, this will end support for the integration between Operoo and SIMS. If you are using the 2-way SyncMonkey integration, please contact ...
How to upgrade the SIMS Sync Agent (Sync-Monkey)
For Group Edition Please note: Operoo will no longer support new versions of SIMS after July 31, 2023. Specifically, this will end support for the integration between Operoo and SIMS. If you are using the 2-way SyncMonkey integration, please contact ...
Syncing Pre-admission, Future Students and Classes in SIMS with Operoo Sync (Group Edition)
For Group Edition Please note: Operoo will no longer support new versions of SIMS after July 31, 2023. Specifically, this will end support for the integration between Operoo and SIMS. If you are using the 2-way SyncMonkey integration, please contact ...
How does a school organise integration setup with Wonde (Group Edition)
For Group Edition Wonde serves as the intermediary for Operoo to set up its integration with your School Management system. Your school needs to notify their Operoo team member (Support /Sales/ CSM) that they’d like to organize integration with ...
Moving to ICON - Steps Operoo customers need to take
For Community Editions If your school is moving to ICON and you currently have a student information system (SIS) integrated with Operoo, the following steps need to be followed so all integration data related with your old SIS is removed and your ...
How Operoo syncs medical conditions to/from SIMS to Operoo (Group Edition)
For Group Editions Please note: Operoo will no longer support new versions of SIMS after July 31, 2023. Specifically, this will end support for the integration between Operoo and SIMS. If you are using the 2-way SyncMonkey integration, please contact ...
Using SSO with Operoo
For Group Edition Single Sign-On (SSO) is an authentication process that allows a user to access multiple applications with one set of login credentials. SSO is often used by schools to allow parents to use a single username and password and ...
How to check and verify permissions for Operoo SIMS Sync
Please note: Operoo will no longer support new versions of SIMS after July 31, 2023. Specifically, this will end support for the integration between Operoo and SIMS. If you are using the 2-way SyncMonkey integration, please contact the Support Team ...
What to do when the sync tool detects too many members will be deleted
For Community and Group Editions The Operoo sync tool has a built in safety measure that prevent too many members being deleted. (students, staff, parents & contacts). When the sync tool detects that a sync process will result in more than 50% of ...
Operoo Wonde Sync - How does it work?
For Group and Community Editions At Operoo, our developers often get asked how our Wonde sync works and what fields we use, so we decided to put this technical article together to try and answer some of those questions. Wonde Documentation We use ...
How to enable the Parent /Guardian Contact Validation Option for Synergetic
For Community Edition To enable the Parent /Guardian Contact Validation Option for Synergetic for your organisation, 1. Login to Operoo Administrator. 2. Go to Settings. 3. In the Organisation Settings page, scroll down until you see the section for ...
How does an Administrator review and approve the changes in the Synergetic Contact details? (Community Edition)
Community Edition The Parent / Guardian Contact Validation option for schools, helps keep parent and guardian emails, phone numbers and addresses up to date in Synergetic. A full overview of this feature can be found at, Parent / Guardian Contact ...
Parent / Guardian Contact Validation Option for Synergetic Guide (Community Edition)
For Community Edition Introduction The Parent Contact Validation option for schools helps keep parent and guardian emails, phone numbers and addresses up to date in Synergetic. Operoo will collect the information and allow administrators to download ...
How to access and update the Configurations page?(Group Edition)
For Group Edition The Configuration section in the Settings is where you can manage the Student Record Configuration and Default Contact Permissions. 1. Go to Settings by clicking the gear icon at the lower left corner of the page. 2. Choose ...
Operoo and SAS2000 / SchoolEdge Integration (Community Edition)
For Community Edition Operoo to SAS2000 integration works in two modes: One-Way: Information from SAS is automatically copied to Operoo, this includes all students, their parents' contact details, staff and all student and staff photos. Two-Way: This ...
Operoo API (Community and Group Editions)
For Community and Group Editions Operoo offers a documented API to enable developers to build custom integrations. Code can be written to create, read, update and delete data, manage users, create and manipulate eForms and manage hierarchies. The ...
Setting up Operoo-SAS2000 Integration (Community Edition)
For Community Edition Operoo allows an integration with SAS2000 to ensure that data from two systems are synced. For more information about Operoo and integration, please refer to this document: Operoo and SAS2000 Integration Setting up the ...
How does an Administrator generate an API Access Key for Integration? (Community Edition)
For Community Edition Operoo offers a Web API that allow organisations to retrieve information about their accounts such as profiles, groups and carers. To generate an API Key for integration, please follow the steps below. 1. Once logged in as the ...
How does an Administrator manage the IP Addresses for API Access Key? (Community Edition)
For Community Edition The steps below will show administrators how the API Access key of their Operoo account will be managed by IP addresses. 1. Click Settings. 2. Click API 3. Click Manage IP addresses for API 4. If your outgoing internet ...
How does the Administrator configure the settings of the SQL Server to allow “SQL Server Authentication” Mode? (Community Edition)
For Community Edition The integration is going to access the SQL Management Studio through the SQL Server Authentication mode. Please check the settings of the server and confirm that the settings are correct. This is usually done by IT or someone ...
How does an Administrator configure the Zscaler settings? (Community Edition)
For Community Edition Zscaler is a global cloud-based information security company that provides internet security, web security, next generation firewalls, sandboxing, SSL inspection, antivirus, vulnerability management and granular control of user ...
How does the Administrator check the correct SQL server database Port number? (Community Edition)
For Community Edition The correct database port number is necessary to set up the integration. To find out which port the database is configured on, execute the following query with SQL server management studio: SELECT DISTINCT local_tcp_port ...
How does an Administrator configure the data that was picked up by the integration from SAS2000 or Synergetic to Operoo? (Community Edition)
For Community Edition Operoo offers integration for SAS2000 and Synergetic. Once the integration is set up, it syncs the data back to the organisation's Operoo account. If the integration is not fully set up, please refer to any of these articles on ...
How does an Administrator fix the Profile without an email address (SAS2000 integration)? (Community Edition)
For Community Edition SAS2000 is a Windows-based school administration system featuring advanced functionality, with a user-friendly interface and multi-user licensing. Operoo can integrate the information that is present in the school's SAS2000. ...
How to manually update the Integration sync file (Synergetic and SAS2000)? (Community Edition)
For Community Edition When Operoo releases a new synchronisation agent version, it will automatically update the file installed on the server. If for some reason the automatic update does not occur, please follow the steps in the following documents ...
What does an Administrator need to do if the Operoo sync file is missing (Synergetic and SAS2000 integration)? (Community Edition)
For Community Edition The Operoo sync file is saved in c:\caremonkey folder in the admin server where the Synergetic and SAS2000 database can be found. If this has been removed or deleted unintentionally, the Symantec Endpoint Protection is the one ...
How does an Administrator perform a manual sync of the integration (Synergetic and SAS2000)? (Community Edition)
For Community Edition The Operoo integration automatically syncs every two hours. If there's a need to perform a manual sync, please follow the steps below. Please note that this needs to be done by the IT or tech guy or someone who has access to the ...
How does an Administrator check the database IP address and port number? (Community Edition)
For Community Edition The Operoo integration of Synergetic or SAS2000 requires to have the correct database IP address and port number. This will ensure that there's an established connection between the database and Operoo. To check for these ...
How does an Administrator configure the contact that is sync from SAS2000 or Synergetic? (Community Edition)
For Community Edition Administrators can select which email address will be picked up by the integration from SAS2000 and Synergetic. Please note that this will only apply to all profiles that are not yet shared and those profiles you will add in ...
Sports Club Cheat Sheet (Community Edition)
For Community Edition A cheat sheet to help with the use of Operoo at sports clubs. This is a list of common tasks that will make your life using Operoo at a sports club easier. How do I stop someone from receiving the profile request emails? ...
Operoo Integration
For Community and Group Editions How do you keep Operoo in sync with other systems? Operoo can be used as a stand-alone system or integrated with other systems. This article covers: methods to keep data in Operoo in sync with another system (eg. ...
Link to Operoo from SchoolBox (Community Edition)
For Community Edition How Schools can set-up a parent link to Operoo with the School Box portal. SchoolBox Administrators can add links to Operoo within SchoolBox using the: Side Menu (in SchoolBox) Tiles (in SchoolBox) We recommend you add both ...
Next page