Top FAQ's for Parents/Guardians
Hello Parents and Guardians...
Here are the most common parent/guardian questions/issues. Click the link for the fastest way to get help.
Click here to view additional questions and answers. If you still need help then please use our chat service found on the bottom right of the screen.
Top FAQ's for Operoo Administrators & Teachers/Staff
Hello Operoo Administrator... Here are the most common administrator/staff member questions/issues. Click the link for the fastest way to get help. Operoo Administrator FAQ's How do I create an eForm? How do I use eForm templates? How do I activate ...
How to enable the notification to remind parents to confirm the Synergetic Contact details? (Community Edition)
For Community Edition 1. Login to Operoo. 2. Go to Settings. 3. In the Organisation Settings page, scroll down until you see section for "Enable emails to remind parents/guardians to confirm Synergetic contact details". Tick the box next to it. 4. ...
Disabling and enabling users to update their contact details in their Operoo Central
For Group Edition Within the main Operoo Account Settings, Administrators have the option to disable and enable the ability for users (parents, carers, students and/or staff) to update their contact details from their Operoo Central. The options are ...
Using SSO with Operoo
For Group Edition Single Sign-On (SSO) is an authentication process that allows a user to access multiple applications with one set of login credentials. SSO is often used by schools to allow parents to use a single username and password and ...
How does a user change their email address?(Community Edition)
For Community Edition This article will guide Care Profile Owners (i.e., parents, adult club members, adult participants, employees, etc.) and Staff Carers (i.e., teachers, club coaches, team managers, supervisors, etc.) on how to change the email ...