An Administrator has the following options to change the Profile Owner of a Care Profile that has already been shared with an Organisation, or to switch the Profile Owner and Notification Email:
Transfer of Ownership
1. The Original Care Profile Owner (i.e., parents, adult club members, adult participants, employees, etc.) should transfer the ownership of the profile to the Notification Carer. To do this, please refer to this How does a User transfer the ownership of a profile? article.
2. The Notification Carer will now be the New Profile Owner once the transfer has been completed.
Archive existing Care Profile and send new request to the New Profile Owner
If Original Profile Owner of the profile is no longer available and does not inform the Organisation, but another carer for the profile has been nominated, this is what you can do:
1. Archive a profile. You may see the instructions in this article.
2. Send a profile request to the New Profile Owner. Please see this link.
Giving Access to the Original Profile Owner
The New Profile Owner can give a View or View and Modify access to the Original Profile Owner. To do this, please refer the New Primary Carer to the How does a User Share a Profile with a Second Parent or Carer? article.