Group Edition:
Medical Condition: We only send reminder emails up to and including the expiry date. We don’t send emails after the expiry date.
Auto-Injector: We only send reminder emails up to and including the expiry date. We don’t send emails after the expiry date.
Action Plan: We only send reminder emails up to and including the expiry date. We don’t send emails after the expiry date.
Community Edition:
Auto-Injector: We will continue to pester for any auto-injector that is expired or expiring 7 days or less from now, including ones that are in the past. We pester every 60 days, forever.
Action Plan: We will continue to pester for any action_plan_expiry_date older than 28 days from now including ones that are in the past. We pester every 7 days, forever.