It is possible to remove and replace the profile photos that were uploaded by the Administrator in a Care Profile. Please note that only the photos uploaded by the Administrator can be removed and replaced with a new one. Photos uploaded by Care Profile Owners (i.e., parents, adult club members, adult participants, employees, etc.) and Staff Carers (i.e., teachers, club coaches, team managers, supervisors, etc.) cannot be removed by the Administrators. However, once a photo has been uploaded by an Administrator for a specific profile, it will override the photos uploaded by the Care Profile Owners. 

This article discusses the following:

1. Removing the existing profile photos uploaded by the Administrator

     a. Deleting a profile photo for only ONE profile

     b. Deleting the profile photos of ALL profiles

2. Replacing the existing profile photos uploaded by an Administrator with a different one

The following steps will allow the Administrator to remove the existing profile photos.

Deleting a profile photo for ONE profile only 

1. Select "Add" at the upper left side of the page below the organisation's logo. Then, select Add photos of Members/staff (or modify existing).

2. Locate the correct profile and click the Delete button on the right side. For the example below, we will remove the photo of Cathey Cane. 

1. Select "Add" at the upper left side of the page below the organisation's logo. Then, select Add photos of Members/staff (or modify existing).

2. Click on the Delete All button.

3. A pop-up window similar to below will appear. Please click the Delete button to confirm. 

The following steps will allow the Administrator to replace the existing profile photos.