Payments
How To Refund a Payment in Operoo
For Community and Group Editions Administrators can now record refunds in Operoo after a payment has been made using the Payment Request, this is particularly useful to note if a refund has been given, for example an event or trip does not take place ...
How can administrators see additional Stripe payment details
When payments are made through Stripe, administrators are now able to see more information about the payment when they log into their Stripe account. The additional information includes: Student ID Student name Contact email Contact name eForm name ...
How to set up payments with instalments
For Community and Group Editions Most payments made through Operoo eForms involve a single transaction. For example, while a parent is responding to an event eForm and providing their consent, they might also pay $10. You can also offer an ...
How do I set up and allow a manual payment in eForms?
For Community and Group Editions Operoo lets you accept an in-person or manual payment. This gives administrators the option to accept payments in person or on the phone. To allow manual payments, do the following: When adding a Payment request in ...
How do I accept a manual payment?
For Community and Group Editions Operoo lets you make payment requests on eForms so you can collect payments from people. Sometimes, a person decides to make the payment in person or on the phone, instead of online. Here's how you can collect manual ...
How to record a payment made outside of Operoo eForm system? (Community and Group Editions)
For Community and Group Editions This feature allows you to record payments that are made outside of the Operoo eForm system, thus allowing you to keep all the payments in one place whether those payments come from Credit Cards, Cash, Money Orders or ...
How does an Administrator set up the Payments Feature?
For Community and Group Editions Accepting payments through Operoo is very easy. It requires a quick set-up for your Organisation, and then you can add payment requests to any eForm. To set up payments, follow these steps: 1. After logging in as the ...
How does an Administrator check the Payments received via the eForm Payment Request Feature?
For Community and Group Editions Once a payment has been made to you through an eForm, you may go to the eForm section of your Operoo administrator account to check who has made a payment. There are three ways: Viewing through the members' profiles ...
How does an Administrator add a Payment Request to an eForm? (Community and Group Edition)
For Community and Group Editions Note: Before adding a Payment Request to an eForm, please ensure that Payments have already been set up for your account. The step-by-step instructions can be found here. 1. Click the three horizontal lines (tribar) ...
What are the Fees for Operoo Payments?
For Community and Group Editions Operoo Payments is a convenient way to collect money from your members. Operoo Payments is powered by Stripe. There are no set-up or monthly fees, however, fees per transactions apply. Fee per transaction: Country ...
How does an Administrator enable or disable email receipts for Payments made to the organisation?
For Community and Group Editions To better manage payments received with the help of Operoo eForms, you may activate sending automated payment receipts for parents'/organisation's members. You may also disable them when necessary. Here's how: 1. ...
How does a Profile Owner make a payment after responding to an eForm?
For Community and Group Editions If a Profile Owner has responded to an eForm but did not make the payment, they are able to return to the eForm and pay at a later time. For example, if a parent (Profile Owner) gave permission for a student to attend ...
How does an Administrator create an eForm to allow the Care Profile Owners to purchase multiple items?
For Community and Group Editions Operoo's Payment feature allows the administrators to collect payments from Care Profile Owners (i.e., parents, adult club members, adult participants, employees, etc.) for multiple items. Care profile owners can ...