Mobile App
How does a user get their login details to register the Operoo Mobile App when Single Sign On (SSO) is enabled
For Group Edition When an organisation enables Single Sign On (SSO) for parents, carers, students and/or staff, this means that those users are not provided login credentials to Operoo as they have a login to the organisations SSO portal. In order ...
How to change the login region on Operoo mobile app
For Community and Group Editions The Operoo mobile app uses your internet IP address to determine what region you are signing into. (AU, EU or US) This means that if you use a VPN or travel outside of your home region, the Operoo app may default to a ...
Allowing Staff to Send Push Notifications
For Group Edition Push Notifications are available through the Operoo app on iOS and Android devices. This means you can send a notification to a user's smartphone without having to send an Email or SMS. Administrators should note that SMS is always ...
How does a Staff Carer access care profiles when there is no internet access?
For Community and Group Editions The Operoo system allows a Staff Carer (i.e., teachers, club coaches, team managers, supervisors, etc.) of a group to print a paper report for each profile, to take as a backup whilst on camps and excursions. There is ...
How to set-up Touch ID or Pin code on the Operoo mobile application?
For Community and Group Editions The Operoo mobile application is now easier to use with the addition of Touch ID, Face ID and a PIN code that you have to set up the first time you log in to Operoo on that device. Please note: the PIN code is a ...
How to Add attachments to Medical Conditions on a Smartphone? (Community Edition)
For Community Edition Certain medical conditions such as Asthma and Allergies (anaphylaxis) require the addition of an attached treatment plan. If you do not have a PDF copy readily available to complete the profile, you can now use your smartphone ...
How to download data for offline access?
For Community and Group Editions This article will guide you through how to securely download Care Profile information for offline access 1. Open your iOS or Android Operoo application by clicking on the Operoo logo. Please ensure you are connected ...
How to download the Operoo Central mobile application (Community and Group Editions)
For Community and Group Editions This article will guide you on how to download the Operoo Central app from the Apple Appstore (for iOS devices) or Google Play Store (for Android devices). Android 1. Tap on the Google Play Store icon. 2. Search ...
How does a Staff Carer call and/or send SMS using the mobile app? (Community Edition)
For Community Edition Staff Carers (i.e., teachers, club coaches, team managers, supervisors, etc.) can easily call or send a text message to their assigned members when using the mobile application. SENDING AN SMS OR A TEXT MESSAGE 1. Tap on the ...
How much storage does the mobile app use?
For Community and Group Editions A care profile without attachments uses approximately 500 KB of storage; about 50 MB for 100 profiles. In some groups, where there are a lot of attachments, the average profile size may increase to about 2.6 MB, in ...
Push Notifications (Community Edition)
For Community Edition Send reminders via mobile push notifications Push Notifications are now available on all devices that Operoo supports (iOS, Android). What this means, is that you can now send a notification to a users mobile device without ...