Wonde-Integris Integration - Parents with multiple children will have multiple user logins despite having the same details

Wonde-Integris Integration - Parents with multiple children will have multiple user logins despite having the same details

Parents with multiple children will have multiple user logins despite having the same details.
This is normal and expected behaviour and is caused by the limitations of Integris.

Wonde's response:
"This is an historical difference with Integris and is expected behaviour when speaking with their engineers.
Unlike other MIS's, Integris doesn't have a student sibling link that would link siblings with the same parents. Each pupil will have their own parent links, who in turn will have their own MIS ID's. When a Sibling is added, they would also have their own parent details and these parents will have their own MIS ID and their own link to the pupil. When Wonde comes in to get this data, we then pull two separate records for the same parent, there's not a way with how their product is built that we can obtain a single ID, their MIS copies the contact data from the source students contact record and overwrites the data in the destination students contact record, it does not link them both to a single record.
Unfortunately we cannot provide a direct solution to this, though I'm aware that applications will have something on their side as a workaround so that they do not have multiple copies of an account in place on their respective products."


    • Related Articles

    • Student Logins

      For Group Edition Student Logins give schools the option of providing senior students with access to forms that relate to them directly. Students will be given their own login details similar to teachers, parents and guardians. Once your school has ...
    • Syncing Pre-Admission students from Wonde

      For Group and Community Editions Important: This article is for Australian and UK schools only. Depending on the MIS/SIS, Australian and UK schools using Wonde to sync their data to Operoo can also sync their pre-admissions students, and ...
    • Operoo Wonde Sync - How does it work?

      For Group and Community Editions At Operoo, our developers often get asked how our Wonde sync works and what fields we use, so we decided to put this technical article together to try and answer some of those questions. Wonde Documentation We use ...
    • Operoo Integration

      For Community and Group Editions  How do you keep Operoo in sync with other systems? Operoo can be used as a stand-alone system or integrated with other systems. This article covers: methods to keep data in Operoo in sync with another system (eg. ...
    • How does a school organise integration setup with Wonde

      Community and Group Editions ​ Wonde serves as the intermediary for Operoo to set up its integration with your School Management system.  Your school needs to notify their Operoo team member (Support /Sales/ CSM) that they’d like to organize ...