How can administrators see additional Stripe payment details

How can administrators see additional Stripe payment details

When payments are made through Stripe, administrators are now able to see more information about the payment when they log into their Stripe account.

The additional information includes: 

  • Student ID
  • Student name
  • Contact email
  • Contact name
  • eForm name

Here's how:

1. Log into your stripe account

2. Click on Payments

3. Click on the payment item to see more details


4. Scroll down until you see the heading "Metadata"



    • Related Articles

    • How To Refund a Payment in Operoo

      For Community and Group Editions Administrators can now record refunds in Operoo after a payment has been made using the Payment Request, this is particularly useful to note if a refund has been given, for example an event or trip does not take place ...

    • What are the Fees for Operoo Payments?

      For Community and Group Editions Operoo Payments is a convenient way to collect money from your members. Operoo Payments is powered by Stripe. There are no set-up or monthly fees, however, fees per transactions apply.  Fee per transaction:  Country ...

    • How does an Administrator check the Payments received via the eForm Payment Request Feature?

      For Community and Group Editions Once a payment has been made to you through an eForm, you may go to the eForm section of your Operoo administrator account to check who has made a payment. There are three ways: Viewing through the members' profiles ...

    • How does an Administrator add a Payment Request to an eForm? (Community and Group Edition)

      For Community and Group Editions Note: Before adding a Payment Request to an eForm, please ensure that Payments have already been set up for your account. The step-by-step instructions can be found here. 1. Click the three horizontal lines (tribar) ...

    • How do I set up and allow a manual payment in eForms?

      For Community and Group Editions Operoo lets you accept an in-person or manual payment. This gives administrators the option to accept payments in person or on the phone. To allow manual payments, do the following: When adding a Payment request in ...