Administrators can set up a General Trigger so that if a sync with an external MIS/SIS does not complete successfully, an email can be sent to any address informing a specific staff member so they can fix the issue. This means there will be minimal disruption to your data syncing to Operoo, as the staff member responsible for the sync can get the issue resolved, and get your sync back running successfully quicker.
To set up your Trigger, please navigate to Settings, then click on Manage General Triggers.
From there, make the following selections;
- Choose a rule, select Integration Sync Failure
- Choose action to execute, select Send an email
- Choose sub action to execute select, select Send an email to any address
Then, complete the remaining fields (To, Subject and Body) before clicking Create new trigger.
Once your Trigger has been saved, it will show at the top of your screen, and you can view, edit, delete or see the Trigger activities by clicking on the relevant icon.
- Approval Stage Triggers
- eForm Triggers
- Group Triggers